Are you tired of spending hours crafting the perfect email template, only to have your HTML content not render properly when created from a contact property in Hubspot? You’re not alone! This frustrating issue has plagued marketers and developers alike, leaving many wondering if they’re alone in their struggles. Fear not, dear reader, for we’ve got the solution right here.
The Problem: HTML Content Not Rendering Properly
When creating an email template in Hubspot, you might encounter an issue where your carefully crafted HTML content simply refuses to render as intended. This can manifest in a variety of ways, including:
- HTML code displaying as plain text instead of rendering as formatted content
- Images failing to load or displaying as broken links
- CSS styles not applying, resulting in a plain, unformatted layout
- Dynamic content not populating as expected
These issues can be caused by a range of factors, including incorrect HTML syntax, incompatible character encoding, or even a simple misconfiguration in your Hubspot setup. But fear not, we’ll walk you through the most common causes and provide actionable solutions to get your HTML content rendering properly in no time.
Step 1: Verify Your HTML Code
Before diving into Hubspot-specific troubleshooting, let’s ensure your HTML code is squeaky clean. Open your HTML file in a text editor or IDE and:
<!-- Check for any syntax errors or typos --> <html> <head> <title>My Email Template</title> </head> <body> <!-- Your HTML content goes here --> </body> </html>
Use an HTML validator tool, such as the W3C HTML Validator, to identify and fix any syntax errors or warnings. This will ensure your HTML code is compatible with Hubspot’s email templating system.
Step 2: Configure Your Hubspot Email Template
In Hubspot, create a new email template or edit an existing one. Make sure to:
- Set the
Content Type
toHTML
- Select the correct
Character Encoding
(usuallyUTF-8
) - Choose the correct
Template Type
(e.g.,Drag-and-Drop
orCustom HTML
) - Save your template and reload the page to ensure the changes take effect
If you’re using a custom HTML template, ensure it’s uploaded correctly and the file path is correct.
Step 3: Check Your Contact Property Configuration
In Hubspot, navigate to Contacts > Properties
and locate the property containing the HTML content. Verify that:
- The property type is set to
HTML
- The property is correctly formatted and contains no syntax errors
- The property is populated with the correct content (e.g., using a token or a default value)
If you’re using a token to populate the HTML content, ensure it’s correctly set up and configured.
Common Pitfalls and Solutions
Even with the above steps, you might still encounter issues. Here are some common pitfalls and their solutions:
Pitfall | Solution |
---|---|
HTML code displaying as plain text | Verify that the Content Type is set to HTML in your Hubspot email template |
Images not loading or displaying as broken links | Check that image URLs are correct and publicly accessible. Consider using Hubspot’s built-in image hosting or a CDN. |
CSS styles not applying | Ensure your CSS is correctly linked or embedded in the HTML code. Use the <style> tag for inline CSS or link to an external stylesheet. |
Dynamic content not populating | Verify that the token is correctly configured and populated with the desired value. Check the token syntax and formatting. |
Best Practices for HTML Content in Hubspot Email Templates
To avoid common pitfalls and ensure your HTML content renders properly, follow these best practices:
- Use clean, syntax-error-free HTML code
- Test your HTML code in a browser before uploading it to Hubspot
- Use Hubspot’s built-in image hosting or a CDN for image assets
- Keep your CSS simple and use inline styles or a linked external stylesheet
- Test your email template with different contact property values and scenarios
Conclusion
Solving the mystery of HTML content not rendering properly in Hubspot email templates requires a step-by-step approach to troubleshooting. By verifying your HTML code, configuring your Hubspot email template correctly, and checking your contact property configuration, you’ll be well on your way to creating stunning, properly rendered email campaigns. Remember to follow best practices and test thoroughly to ensure your HTML content shines in the inbox.
With these tips and tricks up your sleeve, you’ll be saying goodbye to HTML headaches and hello to beautifully rendered email templates in no time!
Here are 5 Questions and Answers about “HTML content not rendering properly when creating email template by getting it from contact property in Hubspot”:
Frequently Asked Question
Having trouble with HTML content rendering in your Hubspot email templates? We’ve got you covered! Check out these frequently asked questions to get your email game back on track.
Why is my HTML content not rendering properly in my email template?
This issue often arises when the HTML content is not properly formatted or is missing essential tags. Make sure to include the ``, `
`, and `` tags in your HTML code. Additionally, check for any syntax errors or malformed HTML code that might be causing the rendering issue.How do I troubleshoot the HTML content rendering issue in my email template?
To troubleshoot the issue, try viewing the HTML content in a browser or a code editor to identify any errors. You can also try copying and pasting the HTML code into a new template to isolate the issue. If the problem persists, reach out to Hubspot support for further assistance.
Can I use CSS styles in my HTML content to customize the email template?
Yes, you can use CSS styles to customize the email template. However, keep in mind that not all email clients support CSS, so it’s essential to use inline styles or include a stylesheet link in the `
` section of your HTML code. Also, avoid using complex CSS selectors or styles that might not be compatible with all email clients.Why does my HTML content look different in the email template compared to the contact property?
This discrepancy might occur due to the way Hubspot renders HTML content in email templates. To resolve this issue, ensure that the HTML code is properly formatted and conserved when copying it from the contact property to the email template. You can also try using a HTML cleaner or formatter tool to remove any unnecessary code or formatting.
Are there any best practices for creating HTML content for email templates in Hubspot?
Yes, there are several best practices to keep in mind when creating HTML content for email templates in Hubspot. Use a clean and simple HTML structure, avoid using too much CSS or JavaScript, and test your email template in different email clients and devices to ensure compatibility. Additionally, keep your HTML code organized and conserved, and use Hubspot’s built-in email template editor to simplify the process.